At Biz Hero Plus LLC, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or engage with our services. Please read this policy carefully to understand how we treat your personal data.
Information We Collect
We collect several types of information, including:
Personal Identification Information
Name, email address, phone number, business name, and other similar contact data that you provide to us directly through forms, calls, or consultations.
Technical Information
IP address, browser type, operating system, and browsing behaviour through cookies and similar tracking technologies when you visit our websites.
Usage Data
Information about how you interact with our websites — including pages visited, time spent, features used, and navigation paths.
Transaction Information
If you purchase our services, we collect billing details and related transaction information. Note that all payment processing is handled by secure third-party processors — we do not store your credit card or bank details.
Mobile Messaging & SMS Consent
When you provide your mobile number to Biz Hero Plus LLC, you expressly consent to receive text messages, which may include messages sent using an automatic telephone dialing system. Message types may include:
- Account notifications and alerts
- Service updates and onboarding communications
- Transaction confirmations and billing reminders
- Customer support communications
- Marketing messages related to our services (where separately consented)
Mobile Messaging Details
- Message frequency varies based on your account activity and preferences
- Message and data rates may apply as determined by your wireless carrier
- Text STOP to unsubscribe from messages at any time
- Text HELP for customer support information
- Supported carriers include AT&T, T-Mobile, Verizon, and others
- Your consent to receive messages is not a condition of purchase
Your phone number is protected. We NEVER sell phone numbers to third parties. Numbers are only shared with authorised service providers for message delivery, are encrypted in our systems, and are deleted upon account termination or opt-out request.
Message Security
- Message content is encrypted during transmission
- Message logs are retained for up to 12 months
- Message delivery status is monitored for quality assurance
How We Use Your Information
We may use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and fulfil orders
- To communicate with you regarding service updates, account information, and support
- To send marketing communications where you have given consent
- To improve website functionality and user experience
- To deliver authorised text messages based on your consent and preferences
- To comply with applicable legal obligations
- To detect, investigate, and prevent fraudulent transactions or abuse
Information Sharing & Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This is our firm commitment. SMS opt-in data and consent will never be shared with any third party.
When We May Share Information
We may share your information only in the following limited circumstances:
- Service providers — subcontractors and vendors who assist us in delivering our services (e.g., hosting, payment processing, message delivery)
- Legal obligations — when required by law, subpoena, court order, or other legal process
- Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets
- With your consent — for any other purpose with your explicit prior consent
All third-party service providers we work with are contractually obligated to keep your information confidential and use it only for the specific purpose for which it was shared.
Data Security
We are committed to protecting your personal information. We use industry-standard security measures to safeguard your data from unauthorised access, alteration, disclosure, or destruction.
Specific security measures include:
- Encryption of sensitive data in transit and at rest
- Encryption of phone numbers and message content
- Secure, access-controlled data storage systems
- Regular security audits and vulnerability assessments
- Role-based access controls and authentication
- Employee security training and awareness programs
- Incident response and breach notification procedures
However, no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our websites. Cookies help us remember your preferences, improve site performance, and analyse user behaviour.
Types of cookies we use:
- Essential cookies — required for the website to function properly
- Analytics cookies — help us understand how visitors interact with our websites
- Preference cookies — remember your settings and preferences
- Marketing cookies — used to deliver relevant advertisements (where applicable)
You may choose to disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our websites and services.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Right to access — request a copy of the personal information we hold about you
- Right to correction — request that we correct inaccurate or incomplete information
- Right to deletion — request that we delete your personal information, subject to applicable legal requirements
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — request a machine-readable copy of your data
- Right to withdraw consent — withdraw consent for data processing at any time
Mobile Messaging Rights
- Right to opt out of messages at any time by texting STOP
- Right to request deletion of your phone number from our systems
- Right to modify your messaging preferences
- Right to request your messaging history
To exercise any of these rights, please contact us using the details in Section 10 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
When you terminate your account or request deletion of your data, we will delete or anonymise your personal information within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
Message logs are retained for up to 12 months. Phone numbers are deleted upon account termination or opt-out request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated effective date.
If we make material changes — particularly those affecting our mobile messaging services — we will notify you via:
- Email notification to the address on file
- Text message (if you are opted in to SMS communications)
- A prominent notice on our website
We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Biz Hero Plus LLC
- Website: bizhero.plus
- Email: [email protected]
- Phone: (727) 513-8359
- SMS Support: Text HELP to (727) 513-8359
For SMS opt-out, text STOP to any of our messaging numbers at any time.